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About this FIRESIDE CHAT: 

When disaster strikes, whether in the form of a natural disaster, a global pandemic, an economic meltdown or widespread civil unrest, how can you feel confident that your company is rising to the moment while also meeting the needs of your business? Join Bret Starr and Stephen Huerta as they discuss responding to disasters through the lens of Customer Experience. In this virtual fireside, Stephen and Bret will discuss how to simplify decision making in a crisis by focusing on your Customer Experience vision.

And if you don’t have a CX vision, they’ll talk about how to build one.


  • Bret Starr, Founder and CEO, The Starr Conspiracy
  • Stephen Huerta, Co-founder and CEO, Workify

Webinar Agenda: 

  • What is Customer Experience (CX)?
  • How does falling back on CX help companies respond to a disaster?
  • Is it OK to keep selling and marketing in the current climate?
    How can we help our customers during challenging times?

And much more!

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Let's Talk

Our senior strategists at the office are devoting all of our time for the next several weeks to provide complimentary consulting sessions. We have cleared our calendars and we are here for you. Let’s jump on the phone and talk about how to make lemonade out of a quarantine! Reach out here and our team will follow up to to schedule a session immediately.